So mad! Groupon is going to get sued sooooooo bad. Fauls advertising is not a good look for you Groupon. There is no actual person for people to speak to, and they hide behind the screen and make you "chat" with them online... your company has fallen very low on the totem poll, and you are ruining guests experiences at hotels and getaway packages. How dare you do this to family's and employees who work hard & have a desire to give customers a fair rate, & communication between your company and the guests is non existent. How are you getting away with 1000 1 star ratings!? Fix it or get sued, your choice Groupon. Class action looks like to me.