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4 weeks ago I was charged 445 euros by Airbnb out of nowhere, without making ANY reservations or bookings. Even though I contacted them immediately (and allow me to say that it is almost impossible to contact them directly) it took them a week to respond. Finally, I was refunded my money only 3 weeks after and received NO EXPLANATION for why this has happened and how. Thank God I got the money back though.
I am very very disappointed, it is not worth trusting this company and their customer service is extremely poor and slow.
Bete Z.'s review of Airbnb earned 4 Very Helpful votes
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