Beryl S.

I ordered an ipad from OpenSky on
I ordered an ipad from OpenSky on November 28,2018. On December 3 I advised them I wanted to return it. The ipad was manufactured in 2013. I was emailed to say my return was in processing. They have a deadline to return items within 14 days of receipt. This deadline is fast approaching and I cannot get anyone to respond. There is no phone number or chat, only email and I keep getting canned responses back, but no mailing label! Not happy.

I bought a sleigh bed in July, 2018. We were in the process of remodeling so did not pay a lot of attention to the bed. When I first dusted it after being covered in plastic due to remodeling, I noticed the bed had not been put together correctly. The upper section had not been put into the end of the headboard all the way. Rough wood was showing. I called Ethan Allen and after much discussion, they sent a person out. He stained the part that was supposed to be inside the edge of the bed, but you can still see it. He stated it was poor workmanship.
I have bought quite a bit of furniture from Ethan Allen and am used to excellent service and quality product. This bed is neither of these.