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bern m.

Contributor Level

Total Points
165

2 Reviews by bern

  • Amazon CA

1/10/22

I live in a condo in downtown Vancouver. We have high crime and property theft. Once again the Amazon Prime deliver service left the parcel right outside, on the street! They didn't even buzz to get in the building, they didn't even try and leave in the lobby, which they still shouldn't do, and didn't even bother buzz or call and bring it to my condo door. They left on the street. What is wrong with these deliver drivers. You now can't even call customer service anymore, you have to deal with a bot. I fail to see how on line ordering is better than brick and mortar? Amazon is turning into a terrible company.

Service
Value
Shipping
Quality
  • MyHeritage

7/5/17

Both my mother and my brother did their DNA through another company. I essentially have an idea where my family likely comes from, I also have a an idea of migration patterns based on new DNA and Halogroup breakdowns for Ireland and Scotland and I know there's likely a bit of British/English and one old connection to West Europe.
I know my dad is old Irish (so I would suspect typical 80-90% Irish, with some Iberian, Scandinavia maybe Finnish Northwest Russia). My mom id her DNA and she got over 50% Great Britain, 34% Irish, Europe West and Italy Greece. Which sort of fits old migration patterns to the British Isles. My Brother who would have some of my dad's gene got 66%+ Irish, 16% Great Britain, 6% Finland NW Russia, 3% Iberian, Europe West, Italy Greece, which also fits. With My Heritage I got 65.3% Irish, Scottish, Welsh and 34.7% English, which is so basic and generic. Clearly they have no data base. It is like they threw and ink blotter on the Map of the British Isles. SO I download my DNA file into Gedmatch and in less then a minute I have similar breakdown of ethnicity to my mother and brother. So clearly the information contained in my DNA can be further broken down. I feel clearly ripped off. I wanted to see if anything was different is wasn't. I also do know how DNA is distributed and not all siblings are the same but this was just NO EFFORT INVOLVED. All my family already has been told not to use this DNA test. Vague and simply useless. My video was less than 30seconds with an Irish jig follow by an English melody, poof!

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MyHeritage S. – MyHeritage Rep

Hi Bern,

I'm sorry to read your feedback and review score and I can assure you that your feedback is very important to us.
We are constantly using the feedback from members such as yourself to research, improve, and refine our ethnicity estimate and it is our goal to provide the most state-of-the-art family research tools.

I understand that you see your results as pretty vague, but this is due to the nature of current Ethnicity Estimates in general. Bio-geographical estimates are complicated, especially for countries in Europe.
Many factors such as, for example the fact that over the last thousand years, people in Europe moved around frequently and often mixed with people from neighboring regions. Over time, the official borders changed and so did the population.

All in all, the ethnicity estimate is still an estimate and it is based on the SNPs that we measure from your raw DNA as a company, and the various processing methods we use in our algorithms.
An ethnicity estimate's results may vary in comparison of two companies because of the obvious difference in how companies will process raw DNA results.
Although these differences may be small, it could have an impact on how the estimate is calculated and in some cases will result in differences within your Ethnicity Estimate and your DNA Matches.

Because the field of Genetics is constantly expanding as new research is being done, we continue to upgrade our new Ethnicity Estimate (Beta 0.95) with an enhanced display of ethnicity results, newly added ethnicities now presenting 42 ethnicities and a greater accuracy. But this is due to improve even greater thanks to our Founder Population project, the largest study of this kind ever conducted. More than 5000 participants of different ethnicities have been handpicked to serve as references for this project by virtue of their family trees, exemplifying consistent ancestry from the same region or ethnicity for many generations.
It is our goal for the results of these tests along with our research to yield a rich DNA data set and I can assure you more updates are on the way.

Along with our estimate, many of our members benefit from the research tools we provide that is integrated with their DNA results such as DNA matching, ancestral surnames and comparing matching family trees to help understand their family story. While estimating one’s ethnicity based on DNA is a relatively new field in genetics, great advancements have been made in the past years, but there is much more to discover.

Because your feedback is important, I'm very interested in helping you explore new information while providing you with answers to any questions you may have.
Please e-mail me at rafael.vipsupport@myheritage.com from your registered e-mail address so I may locate your account and analyze your Ethnicity Estimate along with the feedback you report.

Looking forward to hearing from you.

Rafael
MyHeritage

bern Has Earned 5 Votes

Bern M.'s review of MyHeritage earned 3 Very Helpful votes

Bern M.'s review of Amazon CA earned 2 Very Helpful votes

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