Placed my order on Jan 8 and I still haven't received my parcel. Emailed them several times and the replied are always "order is currently being processed for quality control" (?) and "your order by now is on Pre-Sale". It wasn't on Pre-Sale when I first placed my order so you should have shipped out my parcel earlier no?!
WILL DEFINITELY NOT BUY FROM THEM AGAIN AND BUYERS, PLEASE THINK TWICE BEFORE PLACING YOUR ORDER.
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!