Purchased a phone in June. Sim card would not link to network so a new phone was supposed to be shipped to replace it. It's almost October and still no
Phone. The excuse is always " It's in queue at Amazon and the pandemic has things backed up".
I have asked to have my money refunded as I have gone elsewhere to purchase a phone and have been promised my money back in five business days three times without success. This IS NOT a good business to deal with.