Dogsbest F.

I had a horrible experience. Order was place on 7/4/2019 and it was never completed.
First they misplaced a prescription for pain medication for my dog. By the time they found the prescription a week later, it had expired.
Second, on a second medication which had been back-ordered for 6 weeks, and had no ETA, they recommended that the prescription can be transferred out. I initiated the transfer to a local pharmacy but after 3 days and multiple phone calls thru customer service and to Entirely Pets pharmacy, it too failed. They first said that it had expired. I called again and confirmed that it was good for another 3 months. Then when the local pharmacy contacted them again, Entirely Pets said they they could not find it. It's been 7 weeks and the level of incompetency is not acceptable.