I should have read these comments before. My son just wanted to make Mother's Day special and ordered from them. When the flowers arrived they were of bad quality and rubbish. Prestige flowers just keeps sending their standard email of how to take of them and cutting them at an angle and all nonsense like we don't know how to look after flowers. They refused to refund and offering a £5.00 credit note which I'm not interested in because I'm never going to order again from them. I sent them photos and they still keep saying that the flowers are fresh. The flowers are not worth £20.00 at all but prestige flowers still keep saying that their flowers are fresh and this rarely happens. After reading all these reviews this seems like a standard email they send out to everyone. They should be ashamed of themselves for spoiling so many mums Mother's Day. Really disappointed and disgusted with prestige flowers. Will never order again.