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Bernadette S.

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1 Review by Bernadette

Dermstore

  • Dermstore

“Absolutely no customer service..”
3/15/18

This is the very WORST beauty company I have ever dealt with. They are completely run by robo emails and robo phone customer service. For three weeks I have been trying to cancel an order after not being able to contact a human being. Unfortunately I ordered on PayPal and even tho order is pending there is not an option to cancel and it says "authorization" but I am spinning wheels here. DO NOT USE THIS COMPANY. If you have one problem with them they do not have a staff to resolve problems.

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Dermstore C. – Dermstore Rep

Hi Mary, we apologize for the unpleasant experience. Please send us a direct message so that we can assist you with the problem.

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