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Bernadette D.

Contributor Level

Total Points
81

1 Review by Bernadette

  • SurveyMonkey

8/29/16

So Survey Monkey is a good tool however, they give you a difficult time when you try to get a refund. I mistakenly added an additional user and I am still waiting to get my account credited. Every time I request a refund, I am asked for additional information. I paid for the professional service not the free service and the professional service sucks. The only way to reach them is via email and it's always a different CSR.

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