Berdie W.

I subscribed to their service for a few months for my son to help when his family moved. They kept my credit care in que and when my daughter in law OPENED an email, it instantly signed me up again - even though I DID NOT want to. I received an email from my credit card company saying I had renewed the subscription. NO I DID NOT! I called Hello Fresh within hours of receiving the email only to be told sorry you must cancel 5 days before shipment. But they had sent the email 4 days before shipment. So sorry, you're screwed, you MUST be charged for the renewal, no they could not cancel the order, even tho I didn't know anything about the order until 4 days before shipment! Fraudulent to the max! SO BEWARE! They will keep your credit card and charge it when they want to, without your consent and then blame you for you lack of timing of 5 days when you only received it 4 days ago! What a hideous company - there are many others out there which I will look into when I need this type of service again. STAY AWAY! I filed with the BBB which has several other complaints against this company!

Signed up to get going in new area after a move - very reputable professional with 22 years experience in my area... NOTHING but clogged phone texts... NOT ONE customer after 7+ months --- this is a TOTAL rip off service. Facebook is much better