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2 Reviews by Ben

44.0K Views
9/10/11

In terms of free people seaches anywho did a pretty good job but anything helpful requires using Intellius and a credit card, I still don't get why you have to pay intellius for reverse cell phone information when u look it up on anywho who has it but makes you go through intellius. Why is it so hard to get a new address from Verizon when you have the name and the old AND new cell phone number?

9/6/11

I am new to the people search world. I needed to find the address and owners name on a Verizon cell phone number I was given to contact a friend who recently moved to Florida and changed to a Florida number with Verizon. A mutual friend had come out of remission from cancer and asked me if I knew how 2 get in touch with him. I was given a two numbers by another friend but couldnt tell for if they were hers though Verizon did verify the numbers were linked to the same account number. I tried Spokeo and they clearly indicated they had this information and more (with 8 out 10 icons being diplayed in color) and they had the account name holder and the address as well as the carrier. After I paid all the icons were displayed in black and white and they did not have any of the information they indicated they had. I understood wwhen I signed up they might not have data on every icon but they indicated they had the data on the colored icons. I immediately requested a refund but the refused and charged me for three months but did tell me this for three days. When I complained the indicated they had reverse cell phone data they said it wasnt their fault that it was unavailable. They did not respond to my appeal. I feel bad because I feel like both of these people would benefit from the support during this difficult time. Are there any reverse cell number sites that give you what you pay for? If anyone has any suggestions it would at least help me feel less guilty. *******@yahoo.com

spokeoi
Spokeo I. – Spokeo Rep

Dear Ben,

I'm sorry to hear about this. I believe this may be a misunderstanding and would be more than happy to clarify. When you perform a free basic search, we provide details about the networks that we support but do not state that we have found any matches unless we really did. You may be referring to links like "click here to search all 70+ networks" but that really does not guarantee that you will be provided further information as Spokeo does not guarantee full results for every search you perform. I apologize for any confusion caused.

Sincerely,
Spokeo

Ben Has Earned 10 Votes

Ben T.'s review of AnyWho earned 4 Very Helpful votes

Ben T.'s review of Spokeo earned 4 Very Helpful votes

Ben T.'s review of Spokeo earned 2 Fraud Buster votes

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