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Ben S.

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1 Review by Ben

Zumba

  • Zumba

“Disappointing and frustrating”
3/30/20

When I decided I no longer wanted to be an instructor, I emailed Zumba to let them know I was no longer an instructor and that I wanted to terminate my membership.

They proceed to tell me that I was NOT ALLOWED to cancel my membership until I "speak to a representative over the phone"

So. That didn't sit well with me, and was very annoyed with that considering that at this point I had been an instructor for 9 years. On a side note..." Thanks Zumba for never acknowledging my loyalty and tenure"

So yeah. I called Visa and just simply told them that Zumba was NOT ALLOWED to take anymore money from me. That ended things pretty quick.

Loved my classes and participants. DO NOT love the customer service for Zumba

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