Ben Q.

AVOID THIS COMPANY LIKE THE PLAGUE. I was just hung up on by employee number ******* (Katrina), absolutely terrible company with terrible customer service. If you arrive more than 5 minutes late they have the ability to cancel your booking and offer you a zero refund. Due to a flight delay and then cancelation I was unable to pick my car up at 10:30PM one evening, and I arrived in the morning to pick up but my booking was canceled. Meaning, they kept every cent that I paid and provided me zero help. I gave them notice and heads up, but they don't care at all. The customer service is terrible and they don't care about their customers. This company is a total scam. I would recommend booking directly with the company rather saving a negligible amount of money booking through them. TERRIBLE COMPANY, AVOID AT ALL COSTS.