Ben P.

I only gave one star as did everyone else only because it doesnt let me give them zero stars. This is the worst customer service and the biggest scam of a company i have ever dealt with. They sent my fiance a $50 store credit code because they screwed up the order and delivery of the flowers she had sent to her bridesmaids asking them to be in our wedding. I entered one of these $50 codes to send her flowers for valentines day and it said my total after the discount was 68.27. After i hit submit, they ended up taking away the $50 credit and charging my credit card the full 118.27. After 5 emails, 4 attempts and 2 hours on the phone with their pathetic customer service department, they told me they would not do anything because i placed the order on my own and knew what i was paying for. Regardless of the fact that they scam and deceive their customers with "terms and conditions" that they do not disclose unless you click a link hidden on the bottom of the page. They offered me a pathetic $15 refund instead of honoring the $50 credit it initially said i would get on the order. Chances are the order will probably show up wrong as well. Dont ever use this company, they are a sorry excuse for a business and their reviews will soon catch up to them. I've had better service at the DMV. Awful company, awful experience, and awful leadership by whoever the idiot is that runs this pathetic business.