Ben N.

DO NOT BUY STUFF HERE!

Seriously, if only i could leave a zero star!
I ordered a bag a week ago when there was a sale going on, and a small wallet because I had to reach $200 for free shipping.

And guess what, after the sale was over and the bag was sold out, they emailed me basically saying "oh, your bag was sold out when you placed the order, but still, we charged your money" (bull$#*!, I checked on the bag daily and it was "almost gone" for 3 DAYS after I placed my order).

And the story didn't end there, they shipped the small wallet and I couldn't cancel because they "have already shipped". So now I have to drive 30 miles to return the damn wallet.

I lost my deal after waiting for the sale, I lost my favourite bag for back to school, I have to drive 30 miles to return the item that I only purchased for the free shipping. And all I got back was "we truly apologize".

I am a first time customer and know this, COACH, I will never, ever, buy anything again from you guys. And I will also "recommend" all my friends and family.

Hope this helped the people that are about to purchase from this damn company.

DO NOT BUY STUFF HERE!

Seriously, if only i could leave a zero star!
I ordered a bag a week ago when there was a sale going on, and a small wallet because I had to reach $200 for free shipping.

And guess what, after the sale was over and the bag was sold out, they emailed me basically saying "oh, your bag was sold out when you placed the order, but still, we charged your money" (bull$#*!, I checked on the bag daily and it was "almost gone" for 3 DAYS after I placed my order).

And the story didn't end there, they shipped the small wallet and I couldn't cancel because they "have already shipped". So now I have to drive 30 miles to return the damn wallet.

I lost my deal after waiting for the sale, I lost my favourite bag for back to school, I have to drive 30 miles to return the item that I only purchased for the free shipping. And all I got back was "we truly apologize".

I am a first time customer and know this, COACH, I will never, ever, buy anything again from you guys. And I will also "recommend" all my friends and family.

Hope this helped the people that are about to purchase from this damn company.