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Booked a hotel in Shanghai for this Friday. When i called hotel - there was no evidence of booking or of payment
My booking reference number is below.
# [*******] Green Court Serviced Apartment at People Square Shanghai, Shanghai, 4th December 2015
Please refund my money now and cancel the booking. I will not be doing business with your company again
Ben
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Dear Ben,
As advised to you via email, we are currently obtaining the hotel’s confirmation number relating to your booking.
Should you wish to cancel, you need to do so by emailing us directly (en@hoteltravel.com) and not via this customer comment platform.
Many thanks & kind regards,
The HotelTravel.com Team