Paid for custom website and gave examples of other websites for which I wanted similar functionality. Updates were given every month only when I emailed multiple times for them and the result was a direct copy and paste of the websites I gave examples of.
Not based in Australia at all so all payments come with hidden overseas transactions fees they do not mention. All services are also subscription based and they do not ask for confirmation when charging you via credit card.
Zero communication when it comes to delivering any sort of work but their team is so quick when it comes to calling you to make payments or sign up for any work.