Benjamin K.’s Reviews of Coinbase & more

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Votes 28
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Coinbase

Centralized Exchange

“Terrible customer service”

1/13/21

Have asked them repeatedly for help with my verification process as I put in an abbreviation of my legal name. Got multiple copy and paste replies telling me to just go to my settings, despite the fact that it won't physically let me change my legal name.

You used to be able to ring them to discuss your issues but they stopped that. Typical greed cost cutting.

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Benjamin Has Earned 28 Votes

Benjamin K.'s review of Coinbase earned 28 Very Helpful votes

Benjamin Has Received 2 Thank Yous

Xavier C. thanked you for your review of Coinbase

“Their customers service care is so bad and unprofessional! Any company or world bank of this size could be already out of business in the same situation. Are real human people working there or just robots on computers desks?”

Pov Z. thanked you for your review of Coinbase

“I agree that guide provided by system not always give expected outcome. And in case of need of customer service - it is not found as customer support do not reply.”