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benil A.

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1 Review by benil

Zazzle

  • Zazzle

“Sent wrong cards, including photos of other family and their address”
12/15/16

Our Christmas cards were late. Arrived six day later and they are someone else's cards. Photos of children and also has their address. This is not only disappointing for us having not received our cards, but also a serious safety issue. We ordered our cards from here in the past, but never again. Of course no one has gotten back to us via email to fix the error. We were on the phone for a long time and were disconnected. Very disappointing.

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Zazzle S. – Zazzle Rep

Hello Benil,

I am very sorry to hear that you received someone elses order. That is definitely not the kind of service we want to be known for.
I understand your concern and frustration when it comes to receiving someone elses personal information and truly apologize.

We will be reaching out to you as soon as possible.

Thank you,
Terri

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