Ben F.’s Reviews of SmartBuyGlasses CA & more

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Eyeglasses

7/23/20

Initially I was excited to order because I found the shades I wanted for a pretty good price. I was notified a couple days later after purchasing that I have to send an i. D picture for verification, which I thought was strange because I paid debit card. After verification I was notified days later that the shipment will be at least another month for shipping. Very dissatisfied I wouldn't recommend ordering from this site. And I'm still waiting for my frames to arrive.

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SmartBuyGlasses M. – SmartBuyGlasses CA Rep Over a year old

Hello Ben,

Please accept my apologies for the troubles with your payment and for the delay of sending your order.

We would love to resolve this problem for you, however, we did not receive your order ID/details with your review.

Could you kindly provide your order ID so I can assist you?

You can send an email to servicemanager@smartbuyglasses.ca addressing the email to me.

Sincerely,
Nicole

SmartBuyGlasses M. – SmartBuyGlasses CA Rep Over a year old

Hi Ben,

Thank you for providing us with your Order ID.

We take our customers’ feedback very seriously so I will be contacting you shortly to help resolve this issue.

We would love to make things right if you could give us another chance.

Sincerely,
Nicole