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Ben D.

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1 Review by Ben

Warby Parker

  • Warby Parker

“Horrible customer service, I had to cancel after 3 weeks”
10/27/20

Ordered a pair of glasses from them at the Red Bank location. Had to email my prescription to an email address
Did that 3 times at their request. Finally went to the store to rectify and they claimed all was good. Started getting emails again and finally had to go to the store to cancel. No one ever returned emails and was told there is no phone in the store. They have no regard for their customers and cannot rectify problems when they come up.

Ben D.
Holmdel NJ

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