Ben C.

This is a response to my e-mail where I explained that the entire reason for me ordering the thing has passed, at this point I'm just waiting to see if they actually fulfill the order or not. This is pulled directly from their e-mail, no editing except for font, which is different mid-way through (likely the first bit is a copy-pasted, canned response to e-mails). Also, they don't appear to count mondays as business days, so the lead time on their responses reflects that as well (if you e-mail them on a friday, you can expect to wait almost 2 calendar weeks to get a reply, minimum).

"Hell Benjamin!

I'm very sorry for the inconvenience of our extended wait times as well as our delayed responses. We are attempting to handle a radical influx of customers and orders due to the holiday season which has caused the delay, again I apologize. Due to a high volume of orders currently in our production queue, our current lead time has increased from 4-8 weeks
To 9-11 weeks. Please note, the lead times are estimated and not a guaranteed time frame. They will change to better reflect a more accurate lead time based on the amount of inbound orders and average production time. We recommend checking our website periodically
Throughout your wait time to see if any adjustments have been made. I have included a link to our FAQ page which displays all of our policies. Please let us know if you have any further questions or concerns.

May the Forge be with You! Morgan

*Please note our current email response time is 2-5 business days, business days are Tuesday - Friday. (Excludes hoidays) For simplicity and quicker responses, please only send 1 message per inquiry. We thank you in advance for your patience. "