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Ben B.

Contributor Level

Total Points
81

1 Review by Ben

  • HomeAway

7/28/20

We are ment to travel in 8days, the owner has canceled 2days ago, iv spent hours on the phone to homeaway trying to rebook another place but home away want me to pay for the new place now and wait upto 3weeks for them to refund me for the other place?
Meaning that the holiday wev payed for wont hapen as we cant aford to rebook and wait for a refund.
Thanks homeaway i will never book with you agin youv cost us our holiday we will now loss the money payed for the flights(£1400) and the airport trasfers (£350).
HomeAway dont care about you, the cust serv is awfull and i dont think il ever get my refund looking at other reviews

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