Bemka M.

We are UPS customer we ship everyday several packages by UPS and FedEx. Because of an emergency we tried as shipper to stop and request to return our perishable package on 01/21/21 at 2.24 pm our package was stil in their facility in Jacksonville until 5.28 pm they could very easy to stop it then return it overnight because the value of package was high $6 k. Between 01/21/21 at 2.24 and Saturday 01/23/21 UPS didn't take no action to stop the package telling us communication between their in charged services was not possible! How could be impossible! Today we got email telling us our package will be deliver to its initial destination next Tuesday for sure the perishable (caviar) content will be spoiled, our customer lost and we risk to loose $6k. Never ever use it please. Tracking: 1Z1921AY*******744