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Bella M.

Contributor Level

Total Points
80

1 Review by Bella

  • Hily

12/6/21

So I downloaded Hily for the first time ever and it said that I can't start an account because my account has been disabled because something did follow the guidelines. They told me the only way that I could reset it would be to send in a government ID to prove my age. So I think this is the biggest scam and waste of time. I can find better dating sites that don't ask for government documents. This is just 100% bs.

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Jon Z. – Hily Rep

Dear Bella, I am really sorry you drew such bad conclusions from our actions. Please know that an identification document is required to prove your age only. The reason behind it is that our app is only available for 18+ users, and we double-check the age once we encounter any suspicious activity. This is done to ensure our users' safety and make sure all of them follow our terms of use. Feel free to contact us through support@hily.com email address to restore your account if you are already 18+:)

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