Bella K.

I'm actually speechless writing this because of the customer service this company has displayed. Absolute trash! They get you by making you think you got a good deal then phone you to make up a lie that the airline has randomly "increased" their price or that your seat was given to someone whose booked directly from the airline website for that price and you must pay more for your booking. So naturally I asked for a full refund and to my surprise their response was "oh my god are you kidding me don't you dare ask for a full refund you will never see that". They literally yelled at me for questioning how this happens and also hung up on me. ALSO the cherry on top they just phoned me to give me a "$100 voucher" for future purchases with them if I give them a 5 star review. I will NEVER book with them again. So if you see "good" reviews FYI their getting coupons to do that. :) I declined their voucher so I can help you. Good luck and stay away from flight trotters. (Also looking into sending this company to investigations for their horrific customer service)