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Bella -.

1
Level 1 Contributor

Contributor Level

Total Points
349

3 Reviews by Bella

  • SeekDotNet

10/12/15

I'm using seekdotnet to host my website and they're not amazing but they've been fine - it was a good price and they responded to my queries when I was first setting up. I have a very basic website and enough technical skills to manage it myself. There hasn't been any down time (that I've been aware of) and I will happily keep using their services.

  • GoDaddy

10/12/15

I use godaddy to register my domain names. There was a bit of a mess when my account was registered with the wrong email address (a typo) and it was a huge hassle to resolve. However, since that was resolved I've had no problems with them - I had some queries about how to set up my account, as my website is hosted elsewhere, and they helped me work it out (if their FAQ was set up properly I wouldn't have had to ask, but at least when I did ask the online chat person could direct me to the correct page).

  • Freelancer

10/12/15

I am trying to become a freelancer. My technical skills are excellent and I thought Freelancer.com would be a good way to find employers. So far it has been a nightmare. They charge fees for everything. Searches don't return results properly or even at all. The interface is difficult to use. Dispute management is non-existent. Tickets are closed as 'resolved' when they are not. Advice on technical issues is appalling. The 'exams' aren't accurate and some questions are outright wrong (my English should not be better than that of the exam I'm sitting to prove that my English is good). Basic functions don't work and instead of bidding on work I spend my time trying to deal with problems. I am giving it two stars (instead of one) as the times I've talked to someone using the 'Live Online Support' the people have been friendly. Not helpful it's true, but at least they're not rude and I figure manners have to count for something.

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Jielyn L. – Freelancer Rep

Hello, Bella. Thank you for your honest feedback. Please allow me to address these issues:

*We charge these minimal, reasonable fees to help us improve the site and to give our users the best online workplace.
*If you are having a hard time to navigate through the site, do not hesitate to chat with our Support Team.
*To know more about our Dispute service, you may refer to this link: https://www.freelancer.com/page.php?p=info/dispute_policy
*The tickets are closed after 24 hours of no response from the user. This doesn't mean though that we have considered the concern/issue closed. Feel free to update the ticket and we'll address it accordingly.

For more self-help articles, you may visit our Help Center: https://www.freelancer.com/support

Bella Has Earned 9 Votes

Bella -.'s review of Freelancer earned 8 Very Helpful votes

Bella -.'s review of SeekDotNet earned a Very Helpful vote

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