Beka R.

My experience has been one that's up and down.
This morning I received my beautiful ambilobe male and hes absolutely stunning and just so sweet.
The only thing that bothered me a little is hes a little older than I asked for. I purchased a juvenile which is supposed to be between the ages of 3.5-6 months. But I received a 7 month old. So I received a young adult when I specifically purchased a juvenile.
I plan on keeping him because I'm absolutely in love and hes sweet as can be, but I wish they would have told me ahead of time that he would be a little older.
When I checked out, I put in the notes section which color combo i would like(i was hoping for ybbb) which I was told was out of stock. (I then checked on the website to see if the ybbb were out of stock and it did not say so.) So I would be receiving a rbbb. Which was fine, I wasnt super picky about the colors. But still frustrating.
I also purchased a mist king kit, which I wasnt informed about it being out of stock till after I already purchased it.
When I asked if they could do overnight shipping for it once they get them back in stock, I was told they would only do 3 day shipping.
So now I'm out of the misting system (that wouldve made his transition here much easier) for who knows how long.
I also wanted to say that his heating pack in his travel box wasnt very warm when he arrived. It makes me wonder how long he truly had been in the box waiting for shipping.

Overall, I love my new little man to the moon and back, but I wish they would keep their website updated with what items are unavailable and be true to what they're selling. When asking for a certain age, I expect a certain age.

FURTHERMORE- I PUT THIS SAME REVIEW UP ON THEIR PAGE AND IT WAS TAKEN DOWN. THEY ONLY POST THEIR 5 STAR REVIEWS. I WOULDVE POSTED 3 STARS BUT FOR THIS. THEY GET 2