behnaz a.

WHAT A DISAPPOINTMENT BY SHOPPING ONLINE AT WALMART!

I will NEVER EVER EVER again buy from walmart online, i purchased all my christmas gifts from walmart 2 months in advance incase to have them all on time. They left me with no christmas gifts few days before christmas, they made me to contact third party which i didn't even know some of them were coming from far, all i knew i trusted walmart and i used my credit card, it's not my responsibility to deal with zimbabwe, south africa or china where items come from, anyways emails after emails, i only received one out of all the orders that got lost in transit. It's kinda hard to believe all orders got lost at the same time, i got frustrated and tired of following up my orders so i asked for refund. Promise after promise nothing happened. After several calls took me half a day i insist to talk to their supervisor, one of staff hanged up the phone, the other one put on hold at least 20 mins, finally supervisor told me i should receive my refund in about 6 days and they address me to the email for higher complain here to help. Ca. 1: Lost my time for 2 months and no gifts for christmas. 2: i have to run crazy to buy all the gifts few days left to christmas and NOW ON TOP OF IT i have to fight to get my money back. This is INSANE. I REGRET it so much that why didn't i buy all my gifts from AMAZON. No matter what walmart lost my trust as a customer. PLEASE DON'T BUY YOUR SPECIAL EVENT GIFTS FROM WALMART, YOU WILL BE LEFT WITH NOTHING IN HAND.