I ordered white lilies worth 3,000 rupees as condolence for death. Winni told me they would send pink roses and a cake instead. When I said no, I need white flowers and no cake (to mark a death) they said they would send gerberas. When I asked how many, I got no response. Their ph no was always busy. Online chat had no response. Email no response. Text no response. Instead they sent a sorry looking small bouquet of white gerberas and pink flowers. Not what I paid for. Not the way we wanted to mark our friend's loss in their time of grief. Poor customer service. Will not be using them again.