Pays for shipping both ways, does not "forget" to credit your account when you send returns...
I couldn't believe that I ordered clothes according to my measurements and they were way too big! Still I have to pay to send them back?! Also, was on hold with customer service for 15 min just to cancel a backorder. Will not order again.
Becky W.'s review of TravelSmith earned a Very Helpful vote
Becky W.'s review of Zappos earned a Very Helpful vote
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Zappos provides excellent customer service and a wide selection of shoes and apparel, making it...
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