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BECKY B.

Contributor Level

Total Points
83

1 Review by BECKY

  • TrendsGal

2/17/17

I paced an order on 2/4/17. I paid for expedited shipping (3-7 days) on the order but it took a couple of weeks to arrive. I finally received part of my order. 1 item never came. After sending 3 messages to Trendsgal customer service- NONE were answered! I finally heard back from hem after leaving a poor review here and on their site. My expedited shipping fees were returned to me as well as the money for the item that I did not receive. GREAT customer service AFTER bad reviews!

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service r. – TrendsGal Rep

Dear BECKY B,

We apologize for any inconvenience caused.

After tracking, your parcel has been delivered sucessfully on date Feb 17th.
You can track on http://www.myib.com/tracking/.
For more details about shipping, we have sent you a message via our ticket system.
Please kindly reply to us there.

Many thanks,
Trendsgal Customer Service Center

BECKY Has Earned 3 Votes

Becky B.'s review of TrendsGal earned 2 Very Helpful votes

Becky B.'s review of TrendsGal earned a Fraud Buster vote

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