I placed an order on 11/26/18 for a personalized item as a Christmas present. I received a confirmation email that the estimated shipping date would be 12/07/18. Well 12/07/18 came and went with no update from Zulily. On 12/11/18 I reached out to check the status of my order and was told by Zulily that they apologized that no one had informed me that there was a delay with shipping my item and they did not know when it would ship. I asked to cancel the order and was told they would get back to me within 7-10 days! Are you kidding me!?