I ordered a pair of headphone and they were marked delivered. Charged me. No headphones. Their "customer love" email is a way for them to appear to be helping customers but they do not. Seen many bad reviews after I checked up on them... sadly after losing my money. Do not order from them.
Hi Becca! We hate to hear that you did not receive your headphones. Please DM us your order number. We will be happy to look into this for you. Thanks!