Thumbnail of user beccah9

Becca H.

Contributor Level

Total Points
81

1 Review by Becca

  • Eyebuydirect

8/21/17

I've bought 4 pairs of glasses from eyebuydirect and they are all different styles and the eye pieces on all of them fell off! Now I don't have any glasses to see with.

Thumbnail of user leol59
Leo L. – Eyebuydirect Rep

Hello Becca,

We would like to apologize for the troubles and frustration that you experienced with EyeBuyDirect. We want you to know that your complaint and feedback will give us the chance to resolve any problem.

Kindly provide details of your order such as order number, phone number or email for us to pull up your record.

You may provide your contact number and the best time to reach you for better assistance. You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST or send us an email at eyecare@eyebuydirect.com.

Thank you.

Becca Has Earned 1 Vote

Becca H.'s review of Eyebuydirect earned a Very Helpful vote

Becca hasn’t received any thanks yous.

Becca doesn’t have any fans yet.

Becca isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user darlyns6
4/18/24

Pages keep reordering so difficult to go back to where you found a pair you liked

Thumbnail of user cherylp1288
4/18/24

I had to reenter my Rx so many times. I hope it is right