Beau C.

I never write reviews, but feel compelled to do so. I signed up for Mercari to purchase what looked like a good deal. Well the seller never shipped and I was refunded. I then tried to purchase 2 cell phones on Mercari, but one was a scammer who cancelled bc he wanted payment via Cashapp (not PP where it's secured) and the other mislabeled the item and we mutually cancelled. Well when I finally found a legit seller on Mercari, Mercari suspended my account for suspicious activity without any explanation. I have reached out to support and they have been very inconsiderate to me. All I wanted to do was purchase a good deal with my PayPal account that is very secure. I even sent documentation to Mercari but they said they can't accept it, because it is expired. Now they won't work with me nor explain why they suspended my account. Yet they allow people to sell with ads stating cash app and other sketchy things. I am livid by this. No other selling company has ever harassed or denied me before. None. This is the worst customer support system ever.