I ordered a dress which was not what was shown in the picture. But the good thing is that the bad news stop here, because I got a full refund and got to keep the dress (which I gave for charity). Customer support was great, and even if I don't have the dress I was dreaming about, my problems got solved fast and in a very helpful manner. Nice job, I will recommend it to anyone.
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Dresslily.com again soon for all our latest deals.
Many thanks,
Dresslily Customer Service Center
“I would NOT recommend to anyone”
7/16/18
• Previous review
I just received a dress I bought from dresslily, totally disapointed. Colors are not as they seem in the picture and the material is very cheap and bad quality. The price I payed was very high for what I got.
* DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
CustomerService R. – DressLily Rep
Dear Beatrix,
We are sorry that you were not satisfied with your order.
Dresslily provides very accurate product descriptions on all of our product pages.
We have reviewed your complaint and sent you a solution via our Support Center. Please reply to us there.
Many thanks,
Dresslily Customer Support Team
Beatrix Has Earned 2 Votes
Beatrix S.'s review of DressLily earned a Very Helpful vote
Dear Beatrix S.,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Dresslily.com again soon for all our latest deals.
Many thanks,
Dresslily Customer Service Center