I had planned a trip to France with my granddaughter using miles in my account.
I booked her a one way DAllas to Paris on American which was easy and clear cut.
I had previously gone to the Air France site and saw that our planned dates of return Paris to New York were available for ******* miles each
When I tried to book the flights, I kept getting a message "Technical error has happened."
I tried over 3 consecutive days to book with always the same results
When I called the frequent flyer desk the operator told me that indeed on his screen the flights appeared at the 25 500 miles level but that it was not available really at that level and that I needed fork over 47 000 per person for the desired flight or any flight on that day
So much for deceptive practices.