Bought a puck online for it to get here in time for Christmas, was shipped to a completely different location. Called the company was told the warehouse it came from didn't ship to Canada so it had to go to their main warehouse. That would have been acceptable had they contacted me to let me know. Instead I had to call in a panic because it was out for delivery in the wrong country. I had to cancel the order because there was no way it would get here in time (which it would have if it didn't get shipped across the country initially!)