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B C.

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Experience: Jobs, Society

Member since August 2017

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1 Review by B

8/9/17
Orlando helped me clear up any questions I had about the service. I was charged many months after not knowing at all.....

Their "Terms & Conditions" say that they have the right to change prices on you at any time. This is how I was charged over and over and over without realizing it.

Anyways, I originally was going to blow up on customer service but he explained everything so professionally that I couldn't help but give him proper acknowledgement.

Just read everything before signing up is all I ask of you.
dougj2
Laura T. – LiveCareer Rep
Hi B.C.
Thank you for sharing your experience with Orlando; we’ll be sure to pass along your positive review.
In order to use all premium features of the service, we offer customers a 14 day access and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings.
If there’s anything else we can assist you with just contact us.

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