Poor service. The android box takes atleast 2 minutes to load. Poor UI. The DVR stucks up every 2 seconds, once they fix, it will happen after few days, terrible customer care, nobody fix the problem, will keep you on hold for long time, there is no ticket# each time you need to explain the problem to a new rep. More over they are costly too. I plan to switch to YUPP TV which is much faster. Totally waste of time and money. I took an yearly subscription and absolutely NOOOO refunds.