My mom and i both signed up to use our accounts. When they noticed our address was the same they disabled our accounts stating that there are multiple accounts being used in the same location. How petty of them after spending hours on my account that still works and trying to make an account for her only for her to be unable to redeem all those points for her gift card and if we try to make another account to try again that will only get us banned. What kind of service... do not use them. You are better off using swagbucks.