BB D.

I bought a package of 20 yoga classes at the West Houston location. They went out of business. Other locations are not honoring it, since they are all owned and operated individually. Franchise headquarters won't step in. A good franchise would work to make sure customers are taken care of.

We had several trips planned during the covid shutdown. All hotels have agreed to return the deposits. Airbnb international gave us full refunds on the stays we had there. Airbnb is giving us back the portion that was were paying to the hosts, but keeping their fees. Never, ever go with Airbnb again. Never.