bbbb b.

RUN! RUN! RUN! Away. Don't walk! They Bait and switch. I booked a cruise several weeks ago and have spent two weeks trying to jump through hoops to get the discounts that were promised when booking. First I clicked broken link after broken link trying to get the form need to get the rewards. After a week i was told the link is on my Invoice. OK i asked for my invoice. Nothing for a week. Finally got a link from a rep who said it won't hit my on-board account until 3 days prior to sailing. OK what about the "Cruise with free pre-paid gratuities" promo? Do i have to fill out another form... oh no you can't get that due to the suite you booked. Never said that while booking! Not even in any of the confirmation emails. I now see the promo is off the site but i still found it cached. "yes we offered that but not to you" That $200 difference was the only benefit to book with them vs Direct with the cruise line. Lesson learned! Book direct, the price is higher on paper until the discount disappears then its the same and direct you get a real person to talk to.