Developed in part with a grant from
the National Science Foundation

Member since January 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 50

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Bascia

iHerb

iHerb

1/25/19

I have never experienced such bad customer service. Rude staff who communicate with you only by chat. I tried three different ones as I thought the first was just a bad one but it seems like they are not trained to show empathy and go above and beyond to solve a small issue for a
customer. I have been purchasing from them for a few years now on a monthly basis and there was a mistake on my last bill that they refused to correct. And they will change the subject by saying "is there anything else I can do for you? " ... Such an awful experience.

Bascia Has Earned 4 Votes

Bascia V.'s review of iHerb earned 4 Very Helpful votes

Bascia hasn’t received any thanks yous.

Bascia doesn’t have any fans yet.

Bascia isn’t following anybody yet.

Similar Reviewers on Sitejabber

lasv28
Las V. reviewed iHerb
5/19/19

I had been a customer of this terrible company for 8 years until they sent me a wrong item among...

gabrielb81
5/15/19

After a lot of back and forth, they followed through with their imposed refund, even though I...