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Bascia V.

Contributor Level

Total Points
87

1 Review by Bascia

  • iHerb

1/25/19

I have never experienced such bad customer service. Rude staff who communicate with you only by chat. I tried three different ones as I thought the first was just a bad one but it seems like they are not trained to show empathy and go above and beyond to solve a small issue for a
Customer. I have been purchasing from them for a few years now on a monthly basis and there was a mistake on my last bill that they refused to correct. And they will change the subject by saying "is there anything else I can do for you? "... Such an awful experience.

Bascia Has Earned 7 Votes

Bascia V.'s review of iHerb earned 7 Very Helpful votes

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