Developed in part with a grant from
the National Science Foundation

Member since January 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 31

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Bascia




I have never experienced such bad customer service. Rude staff who communicate with you only by chat. I tried three different ones as I thought the first was just a bad one but it seems like they are not trained to show empathy and go above and beyond to solve a small issue for a
customer. I have been purchasing from them for a few years now on a monthly basis and there was a mistake on my last bill that they refused to correct. And they will change the subject by saying "is there anything else I can do for you? " ... Such an awful experience.

Bascia Has Earned 4 Votes

Bascia V.'s review of iHerb earned 4 Very Helpful votes

Bascia hasn’t received any thanks yous.

Bascia doesn’t have any fans yet.

Bascia isn’t following anybody yet.

Similar Reviewers on Sitejabber

Chris P. reviewed iHerb

Terrible customer service. Not honest people to deal with. Big hidden costs on delivery to...

Razan s. reviewed iHerb

You don't get your order and they don't return your money back. the worst company and worst...