Thumbnail of user basakw

Basak w.

Contributor Level

Total Points
83

1 Review by Basak

  • Agoda

12/10/18

I booked a hotel through their portal and they sent a confimation for a hotel that was already sold out. I arrived my hotel at 11pm and i was told that they dont have this booking and the hotel was sold out as well
So i had to find another hotel after midnight because i tried to reach them
Out for an hour over the phone and no response. Customer service is terrible, booking system
Is terrible. My first and last time with them!

Basak Has Earned 3 Votes

Basak W.'s review of Agoda earned 3 Very Helpful votes

Basak hasn’t received any thanks yous.

Basak doesn’t have any fans yet.

Basak isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user brians4301
brian s. reviewed Agoda
3/25/24

Booked a stay for my wife, baby and a family friend. Arrived at our place and couldn't get a hold...

Thumbnail of user bm678
B M. reviewed Agoda
3/21/24

Total scam. Agoda showed us a rate of $200 a night while in Japan. We booked the hotel and stayed...