Bart M.

This company has no integrity. I placed an order in November 2020 and waited until late March early April for a cabinet. I spent over $20,000 on furniture. I finally called them to find out where the other cabinet was on deliver. They informed me that I needed to pay an additional $107 so they could order and deliver this cabinet. How ridiculous is that? No one bothered to call me or email me. I told them I wanted to talk to a manager or the CEO. No one called me. I finally told them to refund my money On the cabinet that I had already paid close to $1400 for. I will never shop at Z Gallerie again. Broken pieces were delivered including a dresser, buffet cabinet and a broken mirror.

I have contacted my consultant 3 times and you guys 2 times. This is the first response have had. I have made 2 orders now and contacted someone the same say within 10 min of placing the order. Yes I know the order shipped already. I have had it for a week now. Your support is horrible. I will not be ordering from you again. The consultant I chose is nowhere to be heard from. Absolutely horrible customer service. I will certainly make sure to give you a review on several platforms. Horrible, horrible, horrible!