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My wife bought an item which when arrived looked nothing like the picture. Raised a case to return and they never responded.
Do not buy from this company.
* Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Barry B.'s review of Rotita earned 13 Very Helpful votes
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Empty.
Processing wait time is way too long. Still waiting on product from order date in January.
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards