Barry B.

I been a airbnb host for 5 years. I had mostly good experiences. Some bad. They really try and make you pick Instant booking as a host. I was apprehensive because I don't really want to be overloaded in my apartment. So in the rules I just ask for 1 single person or 1 couple per bedroom. I got 4 men that instant booked a 2 bedroom and over the phone I asked them if they planned to have girls over they said yes. So now that's going to be 8 people in my condo that has 2 beds. I don't want that I wouldn't want this for my worst enemy. I asked Airbnb to cancel. They charged me a $100 to cancel. Then a week later they deactivated my account without as much as a phone call. They canceled all future bookings. Kept this weeks worth of bookings but have not paid out on any of them. I go to the site its locked. I try to contact the guest the extranet email has been turned off. I try and call airbnb and get no where. They say write us. I did. Nothing. They told me I was breaking the policy against discrimination against same sex couples. Never in my life would I ever do this. I simply don't want 8 people in a 2 bedroom. This is insane. They canceled $29,000 worth of bookings. I would go to other sites but airbnb has a strangle hold in this department. Flipkey is nice but are no where the foot traffic of airbnb and sad to say lately neither is homeaway or vrbo. Very sad I have 700 + stays 400 + 5 star reviews. Not even a second chance to correct it.